INDIECOMMERCE CUSTOMER SUPPORT
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage:
We monitor for emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions.
If your website has an emergency issue please check the IndieCommerce status page first.
If your issue has not been reported, submit a critical outage report, and staff will be alerted.
INDIECOMMERCE HELP CENTER
RECENT BLOG POSTS
Visit our IC 2.0 Migration FAQ page for an overview of the migration steps, migration process, and to find answers to important questions.READ MORE
Improved approach to order processing, managing large orders, keeping book sell price in sync with the list price and some bug fixes.READ MORE
Gift Registry, Abandoned Carts, Bulk Upload of Not For Sale titles, Message Center and more...READ MORE
Strong Password Policy in place for all admins, an optional ‘You May Also Like’ list of recommended books, and an update on the migration of current IndieCommerce and IndieLite sites.READ MORE